Are you facing the ‘Snapchat not loading snaps’ issue? If yes, you are on the right page. In this article, we will let you know why it happens and how to fix it when it occurs.
‘Snapchat not loading snaps’ is one of the common issues that Snapchat users face sometimes.
Snapchat is an entertaining and social networking app that millions of people use to have fun with their friends. It is considered as one of the best applications for sharing photos and videos in the form of snaps.
The best feature of this App is that it only allows one to open any photo or video once. If you want to watch the snap again, then you can’t. Later this feature was used by several other applications like WhatsApp and Instagram. But it has not degraded the popularity and uniqueness of the App.
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According to some users of Snapchat, when they take snaps, they open the camera and tap on snap, but they get only a black screen without any issue. Moreover, the snap does not load, no matter how much you wait for it to load. So, how to fix this issue is the main topic now. Stay connected with us until the end of the article to know all relevant information regarding this article. Have a look:
Fix ‘Snapchat not loading Snaps’ issue
‘Snapchat not loading snaps’ is commonly faced by Snapchat users. If you think that it is due to the OS of your device, then it is not true as it is equally faced by Google, Android, Apple, or Microsoft phones. We have mentioned some measures you can use to fix these issues. Have a look:
Restart your mobile phone
Restart your phone, as it is one of the common ways to solve any minor issue regarding the application. This solution works if the issue isn’t too critical. Moreover, reboot your mobile phone if the restart does not work.
How to restart my device?
For iOS users, keep pressing the power and volume up button until you see the Apple Logo.
For Android users, keep pressing the power and volume down button until you see anything on the screen.
Restarting your device might solve the bugs and other fixes that occur in applications.
If it does not work, then try the next one.
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Clear the cache of Snapchat
When you download the Snapchat app, you download various other types of media and data files on your phone, and when any of the files do not download properly, the application does not work properly and may not allow you to load the snaps.
Therefore, you are advised to clean the cache regularly. It is done only in android apps.
How to clear cache from android phones?
- Open the setting in the device, click on Applications >Snapchat >Storage > “Clear cache.”
- Or open snapchat> tap Settings> then Clear cache to delete the cache of Snapchat.
As it does not take much time to clear the cache memory of an app or phone, you should clean it regularly to fix bugs and viruses from your device.
Clear the App chats
If you are facing ‘Snapchat not loading snaps’ from a particular person, then try to delete the chat of that particular person. However, it will remove that person’s received snaps and videos.
Check Snapchat Server and Network Connection
If your problem is still not solved, you should check your network connection. The problem might occur due to poor internet connectivity. Therefore, You can try connecting to the WiFi network or vice versa.
Check the permission enabled for Snapchat
If your network connection is proper and other apps are also working properly, you should check the access to the correct permission to functions. Some necessary permissions are location, camera, storage, and others. If you don’t know how to do it, don’t worry; we will guide you until the end.
- Visit the setting of Snapchat
- Click on the permission option
- Enable all the permission asked
Update or Reinstall the App
If the above methods do not work, reinstall the Snapchat app or update it if you have not yet. Sometimes if you don’t update the App, you might face certain issues and be unable to load snaps.
How to update any app?
If you want to update any app or Snapchat, basically then follow the given steps:
- Open your play store or App store on your device
- Search the Snapchat app in the search box.
- Check if the update is available or not. If available, update it to the latest version by clicking on the update option.
- Once you are done with updating the App, check if the snap is loading or not.
Re-Add Your Friend
If you still can’t load the snaps from your Snapchat, you should try removing your friend from your friend list and re-add. However, it will remove the snaps or videos received by that friend.
How to remove any friend from your friend list on Snapchat?
To remove friends from your friend list, then follow the steps given below:
- Visit Snapchat application
- Click on the profile button
- Then tap ‘My Friend.’
- Remove friends you want to remove
- You can remove/add people anytime.
Wrapping up the article, we have shared some best ways to fix the ‘Snapchat not loading snaps’ issue. To know more, read the entire article until the end.
We hope you like the given information in the article. If you have fixed your issue, then mention your feedback in the comment box below.