Facebook Marketplace Not Working – Facebook Marketplace is like an internet place where people sell stuff. Sellers put up pictures, details, and prices of things they want to sell. People who live nearby can look for things they want and talk to the sellers if they want to buy. In early 2021, more than 1 billion people from 70 different countries were using Facebook Marketplace.
However, sometimes, there might be problems on Facebook, or the Facebook Marketplace not working as expected. Here is what you can do to fix common issues.
Part 1: Why My Facebook Marketplace Not Working?
If you are wondering why your Facebook Marketplace is not loading or available, here are a few reasons it might be happening.
New Facebook Account:
If you just joined Facebook, you might not see the Marketplace yet. They want to make sure users are real to avoid scams. So, after using Facebook for a while, you should be able to access the Marketplace.
Under 18 Years Old:
If you are younger than 18, you will not see the Marketplace. Since money is involved, Facebook wants to keep things safe. So, only people 18 and older can use the Marketplace.
Old Facebook App Version:
Make sure you are using the newest version of the Facebook app. If it is outdated, you might not be able to use the Marketplace. Keep your app updated to enjoy all its features.
Marketplace Facebook is in over 70 countries. If your area is not covered, you will not find the Marketplace. So, if it is not available in your region, you might need to change your location to use it.
Blocked Facebook Account:
Be careful! If you break Facebook’s Marketplace rules, your account might get blocked. Make sure you follow the community policy to keep using the Marketplace.
Check Your Internet:
If your Marketplace Facebook is not working, it could be because of your internet. Check your connection to make sure it is good. A bad connection might stop you from using the Marketplace properly. Always make sure your internet is working well before using it.
Part 2: 9 Easy Ways to Fix Facebook Marketplace on iPhone/Android
Here are some simple and tested tricks to solve problems like the Marketplace not working on the Facebook app. Try these out and get back to enjoying the Marketplace.
2.1. Log out and Log in Again:
If Facebook Marketplace is not working, a quick fix is to log out and then log back into your account. Just click on the sign-out button, wait a bit, and then sign in again using your email/phone number and password. This might help get the Marketplace working again.
2.2. Clear Cookies and Cache:
If the Facebook Marketplace is acting up, you can try clearing the cookies and cache. On both iPhone and Android, the Facebook app keeps some files to make things faster. However, if the Marketplace is not loading, it is a good idea to clear these files.
2.3. Update Facebook App:
If your Facebook Marketplace is acting weird, it might be because you are using an old version of the app. Follow these steps to update your Facebook app and fix any issues:
- On Android: Open Google Play Store, search for “Facebook,” and tap the “Update” button.
- On iPhone: Open the App Store, find “Facebook,” and tap “Update.” If it is already updated, you will see the “Open” button instead.
- Wait a bit for the updates to download and install. This can help make sure your Facebook app is up to date and ready to use the Marketplace.
2.4. Restart Your Phone:
If Facebook Marketplace is still not working, a simple fix is to restart your smartphone. Here is how to do it on different phones:
- For Android users: Press the power button on the right side for a few seconds. Then, tap on “Restart” from the options that appear on the screen.
- For iPhone users:
- On iPhone 12/11/X, press and hold the Volume and the Side button until the phone restarts.
- On iPhone SE (2nd generation), 8, 7, or 6, press and hold the side button only for a few seconds.
- Restarting your phone might help get the Marketplace back in action.
2.5. Reinstall the Facebook App:
If all else fails, you can try uninstalling and reinstalling the Facebook app. Here is how you can do it on Android and iPhone:
- Hold your finger on the Facebook app icon until an option box appears.
- Tap ‘Uninstall’ and confirm to remove the app.
- Go to Google Play Store on Android or App Store on iPhone.
- Search for Facebook in the search bar.
- Click on ‘Install’ and wait for the app to download and install.
- Log in to your Facebook account and see if the Marketplace is working.
- This can be a last resort to fix any issues with the Facebook Marketplace.
2.6. Change Region/Language:
If you are having trouble with the Facebook Marketplace, it could be because it is not available in your current region. Try changing your language or region using these steps:
- Open Facebook and click on the Menu (Android users find it on the top right, while iOS users find it at the bottom screen).
- Go to Settings & Privacy, then click on Settings.
- In the left column, choose Language & Region.
- Click Edit to pick your preferred language.
Changing your region or language might help you access the Marketplace if it is not available in your current settings.
2.7. Change Account Age:
Facebook Marketplace is for users 18 and older. If you are having issues, you might need to adjust your age on Facebook. Here is how:
- Click on your profile picture on the Menu.
- Below your profile picture, click on See Your About Info.
- Go to ‘Basic Info’ and click on ‘Edit.’
- Change your birthday and choose sharing options.
- Make sure your age is set to 18 or older to access the Marketplace.
2.8. Change Internet or Router:
If your internet is acting up, it might affect your access to Facebook Marketplace. Here is what you can do:
- Make sure you have a stable and fast internet connection.
- Connect to a reliable Wi-Fi network for a better experience.
- Using a high-speed and stable internet connection can help you open the Marketplace and use it without any problems.
2.9. Contact Facebook Support:
If everything else does not work, you can reach out to Facebook Support for help. Here is how:
- Visit the Facebook Help Center, which is available 24/7.
- Talk to the company’s representatives and explain your issue in detail using the form provided.
- After you submit your complaint, Facebook will let you know when the problem is fixed.
- Reporting the issue to Facebook Support can be a good way to get personalized help and find a solution to the Marketplace problem.
Part 3: Cannot Access Facebook Marketplace on PC? [6 Ways]
If you are having trouble with Facebook Marketplace on your PC, here are six scenarios and their solutions:
3.1. Browser Issues:
If your laptop browser is causing trouble with Facebook Marketplace, switching to a different browser might help. Here is what you can do:
- Download and install another web browser (like Chrome, Mozilla Firefox, Microsoft Edge, or Opera).
- Open the new browser.
- Visit Facebook Marketplace and see if the problem is fixed.
- Trying a different browser can sometimes resolve issues with accessing the Marketplace on your PC.
3.2. Link Issues:
If you are having trouble with a direct link to Facebook Marketplace, it could be due to some issues. Here is what you can do:
- Double-check the URL to make sure you are entering it correctly.
- If the link is correct, check your internet connection and use a reliable high-speed router.
- By ensuring the correct link and having a stable internet connection, you should be able to access Facebook Marketplace on your PC.
3.3. Restricted Access:
If your access to Facebook Marketplace was restricted, it might be due to violating community standards or commerce policies. Here is what you can do:
- If you believe you did not violate any rules, contact the Facebook team.
- Submit a review request by going to your newsfeed and clicking on the Marketplace.
- If your access is restricted, follow the instructions provided.
- Click on “Edit” to pick the language you like.
- Change the date, time, and number formats by clicking “Edit” again.
- Pick a temperature value.
- Finally, click on ‘Save Changes’.
These steps should help you adjust your language and region settings on Facebook.
Why is Facebook Marketplace not working?
Ensure you have the newest Facebook app. Clear app data and restart your device. If the problem continues, contact Facebook support for help.
Why can’t I find Marketplace on my iPhone?
Device: Marketplace works on desktops, iPhone 5 and newer, Android, and iPads. Account Age: If your Facebook account is new, Marketplace may take some time. Infrequent Use: The features you use most are in the main Menu.
Does Facebook Marketplace work on Android?
Yes, Facebook Marketplace is for adults in many countries. You can access it on the Facebook app for Android or iPhone.